Kyla Hansen is BLS Certified through the American Heart Association as well as Certified Medical Assistant Phlebotomist via the United States Marine Corp. With over seven years of clinical experience, she has made the transition to Chronic Care Manager. Connecting with her patients on several levels to help them feel most comfortable and ensuring that their needs and goals are being met is something she prides herself on. Encouragement, compassion and empathy are three core values she has shown to organically deliver to each patient. As a child she was diagnosed with Meningeal Encephalitis, resulting in a coma. She experienced nothing but overwhelming amounts of love and guidance from the nurses, doctors and staff upon waking whom all displayed such selfless acts of kindness for the better of a child and their family. This experience has influenced her to take extra time with patients in need and to truly value a dedicated care team to providing optimal support.