Updated on July 27, 2024
Welcome to the PRINE Health website. Your privacy is important to us. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
We respect the right to privacy of all visitors to the PRINE Health Site. We receive and store some information that you enter on our Site or that you provide to us through the Sites in any other way.
The information we collect or that you provide on or through our Site or by using our services includes:
We automatically collect information about you as you navigate our Site.Information collected automatically may include usage details, IP addresses, session replay and recording technology (recording your movements, clicks, etc., on our Site), and information collected through cookies, web beacons, pixels tags, and other tracking technologies. As you navigate through and interact with our Site, we may use automatic data collection technologies (such as session replay and tracking technologies referred to above) to collect certain information about your equipment, browsing actions, and patterns, specifically:
The information we collect automatically may include Personal Data, or we may maintain or associate information we collect with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service by enabling us to:
The technologies we use for this automatic data collection may include:
In addition to the uses described above, we use the information we collect for things like:
We may combine this information with any other information we have about you, including, if you are a PRINE Health patient, any PHI we have about you. If we combine this information with your PHI, we will treat all of that information as PHI and will only use or disclose that information as set forth in our PRINE Notice of Privacy Practices : PRINE Notice of Privacy Practices.pdf.
If you are a PRINE Health patient and sign up to receive text messages from us, you are consenting to receive text messages related to your relationship with PRINE Health, including updates related to your visits, satisfaction surveys, general inquiries, and care management. Message and data rates may apply. Message frequency may vary.
You can opt-out of SMS messages by texting STOP to the respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from.
If you are experiencing issues with the messaging program, you can submit a general inquiry to [email protected] from the main page of the Site.
Note that carriers are not liable for delayed or undelivered messages.
We will retain your information for as long as your patient account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request that we delete your data by contacting us as provided below. However, we may not be able to honor that request in all instances given the laws and regulations that apply to us. For example, under state and federal law, we may be required to maintain some data that is specific to you and that may identify you, such as your medical records or other information. We may also have a legal basis or obligation to maintain medical and other information about you to provide care and treatment or to comply with our professional, legal, and other obligations.
We may share the information we collect about you with third parties who we have engaged to help us provide the Site, as well as the services available through our Site. Your Personal Data may be disclosed to affiliates, contractors, service providers, and other third parties we use to support our business; any such use of Personal Data that includes protected health information will comply with our PRINE Notice of Privacy Practices: PRINE Notice of Privacy Practices.pdf and any authorization you have provided. Advertising and marketing partners may receive and use your Personal Data to assist us with our advertising and marketing efforts. In each case, we will ensure that these third parties have agreed to safeguard your data.
We may provide third parties with aggregate statistics about our visitors, traffic patterns, and related site information. This data reflects site-usage patterns gathered during visits to our website each month, but they do not contain information that personally identifies you unless you have given us permission to share that information.
We may also disclose your Personal Data:
Our sponsors and advertisers have agreed that they will not collect any personally identifiable information from our Site visitors while using our Sites; however, we do not control the use of cookies provided by other third parties, nor do we manage the information collected by other third parties. These third parties may aggregate the information they collect with information from their othercustomers for their own purposes and in accordance with their own respective privacy policies.
In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created or you have available mechanisms to provide you with control over your Personal Data:
For non-patient information, you can Contact Us through the Contact Information below to find out what information we have about you and to correct that information.
If you are a patient of PRINE Health, you can access the patient-related information that we maintain about you through the Portal Link: https://cloud26.mycurecloud.com/PatientPortal/CurePatientHome.aspx?phpn or through our health information management department. You also can request a correction to your patient information through our Patient Portal or [email protected]. Note we are still required maintain your patient-related information under the Health Insurance Portability and Accountability Act (HIPAA) and other federal and state law.
Whether you are visiting the PRINE Health Site or one of our clinic locations, we use reasonable security measures to protect the confidentiality of personal information under our control, and we appropriately limit access to it. PRINE Health cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide. You should understand, however, that electronic transmissions via the internet are not necessarily secure from interception, and so we cannot absolutely guarantee the security or confidentiality of such transmissions.
If you have a question or concern regarding your privacy, please contact [email protected].
PRINE Health is a unique multispecialty group centered around the chronic kidney disease patient population.